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Avoid selling to dumb customers, there aren't enough left!

Jasleen Kaur Gumber
wisdom business smartass intelligent marketing selling marketing-advice sales sales-effectiveness sales-training selling-skills selling-tips

When your pipeline is full – with business coming out of your ears – the notion of people asking for a discount will sound hilarious, because you’ll already be at capacity

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
trust money business influence negotiation shopping business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice buying customers business-to-business salespeople salesmanship buying-decision buying-decision-quote earn-the-right

We all need salespeople who help people with the same enthusiasm shown by a small child describing the best Christmas present EVER

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
trust money business influence negotiation shopping business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice buying customers business-to-business salespeople salesmanship buying-decision buying-decision-quote earn-the-right

Get up in the morning on a mission to save prospective clients from the shabby, ill-fitting, overpriced and worthless alternatives that those charlatans - who are your competition - are trying to get away with flogging them.

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
trust value money business influence negotiation shopping business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice buying customers business-to-business salespeople salesmanship buying-decision buying-decision-quote earn-the-right

The salesperson you’d ideally like to be and the salesperson you’d like to encounter as a customer should roughly be the same, shouldn’t they?

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
trust value money business influence negotiation shopping business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice buying customers business-to-business salespeople salesmanship buying-decision buying-decision-quote earn-the-right

Salespeople who think that it’s all about price aren’t required: If it can be sold on the internet at the lowest price, you can take the huge cost of a sales team out of the equation.

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
trust value money business cost price influence negotiation shopping business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice buying customers business-to-business salespeople salesmanship buying-decision buying-decision-quote earn-the-right

We all need salespeople who understand the problem and can deliver a solution that works brilliantly for both sides.

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
trust money business influence negotiation shopping business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice buying customers business-to-business salespeople salesmanship buying-decision buying-decision-quote earn-the-right

We all need salespeople who deliver value that wasn’t there before they arrived.

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
trust value money business influence negotiation shopping business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice buying customers business-to-business salespeople salesmanship buying-decision buying-decision-quote earn-the-right

I can’t and won’t promise you magic sales fairy dust or the Jedi Mind Trick for salespeople – they simply don’t exist.

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
trust value money business jedi influence negotiation shopping business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice buying customers business-to-business salespeople salesmanship buying-decision buying-decision-quote earn-the-right

Remember: when you walk into a DIY store to buy a drill, you don’t want the drill. Your end goal is to make a hole and, in order to achieve this, you have to buy the drill.

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
trust value money business influence negotiation shopping business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice buying customers business-to-business salespeople salesmanship buying-decision buying-decision-quote earn-the-right

Your target market are more bothered about whether what you sell will get them promoted, sacked, recognised, accepted, praised or laid.

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
trust value money business influence negotiation shopping business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice buying customers business-to-business salespeople salesmanship buying-decision buying-decision-quote earn-the-right

Don’t tell me you’re passionate about your job – show me that you’re passionate about helping people like me.

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
trust value money business helping influence passionate negotiation shopping business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice buying customers business-to-business salespeople salesmanship buying-decision buying-decision-quote earn-the-right

If what you sell doesn’t help me then why are you knocking on my door?

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
trust value money business influence negotiation shopping business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice buying customers business-to-business salespeople salesmanship buying-decision buying-decision-quote earn-the-right

We all need salespeople with humility, honesty, integrity, empathy and an old-fashioned work ethic that ensures the job gets done.

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
trust honesty empathy integrity humility money business influence work-ethic negotiation shopping business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice buying customers business-to-business salespeople salesmanship buying-decision buying-decision-quote earn-the-right

Ignore the people who say that the sales industry needs to become professionalised: it already has.

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
trust money business influence negotiation shopping business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice buying customers business-to-business salespeople salesmanship buying-decision buying-decision-quote earn-the-right

For all salespeople - Driving around and talking to people for a living, with no recognisable return for the time or money spent by your employer - is a job description that belongs in the past.

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
trust money business influence negotiation shopping business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice buying customers business-to-business salespeople salesmanship buying-decision buying-decision-quote earn-the-right

If you sound like a contestant from The Apprentice or if the customer believes that they are being sold AT, you have already failed.

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
trust money business influence negotiation shopping business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips apprentice influence-quotes business-advice buying customers business-to-business salesmanship buying-decision buying-decision-quote earn-the-right

If you don’t earn their trust at the beginning, they sure as hell won’t trust you with their money at the end.

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
trust money business influence negotiation business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice salesmanship

In this wonderful modern age, if you know what you want, you can just reach out and, with the click of a mouse, take complete control of your entire buying and shopping experience.

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
trust money business influence negotiation shopping business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice buying customers salesmanship

22% of current business-to-business salespeople will be replaced by search engines within the next five years.

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
trust money business influence negotiation shopping business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice buying customers business-to-business salesmanship

We all desperately need brilliant sales professionals far more than ever before – to help us, guide us, keep us informed and stop us from making diabolically stupid buying decisions.

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
trust money business influence negotiation shopping business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice buying customers business-to-business salesmanship buying-decision buying-decision-quote earn-the-right

Salespeople need to “Earn the right” to become suppliers more than they ever did before.

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
trust money business influence negotiation shopping business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice buying customers business-to-business salesmanship buying-decision buying-decision-quote earn-the-right

Toxic people sell you short. When you listen to them, you give them power, that’s when you sell yourself short.

Tony Curl , em Seriously Simple Stuff to Get You Unstuck
power poison toxic selling-skills

Sales can never be done with 'good' skills or 'good' communication or 'thorough' product knowledge.. It can only be done with PASSION and U gotta be a people loving person, to be alive in sales...

honeya
passion wise-words business training wise passionate skills selling sales sales-training selling-skills sell sales-quote sales-skills

Don't burn your bridges until you build better ones.

Matshona Dhliwayo
life-quotes friendship-quotes relationship-quotes wisdom-quotes negotiation business-quotes wise-quotes negotiations selling relationships-101 selling-skills life-quotes-and-sayings life-lessons-quotes life-lesson-quotes wisdom-quotations relationship-advice-quotes leadership-quotes wise-quotations building-relationships life-quotations wise-words-quotes friend-quotes wise-sayings-quotes leader-quotes bridge-quotations bridge-quotes sales-quotes

Focusing on Earning the Right will have an incredible effect on the success of every single sales call that you will make from this day on.

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
business influence negotiation business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice salesmanship

Think about it: if someone had found a way to manipulate human choice and free will – if someone actually had that kind of power – wouldn’t it be a tad surprising if they then decided to share their secret with the masses in a book for $20? Not to mention how it would be just very slightly unethical.

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
business influence negotiation business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice salesmanship

Solving the problem means helping the customer to understand why you’re the best person for the job

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
business influence negotiation business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice salesmanship

Everybody sells something to somebody every day, whether it’s a product, a service or just a case of making sure that they get their own way.

Chris Murray
business influence negotiation business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice salesmanship

Asking the appropriate questions means understanding exactly what your customer is trying to achieve

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
business influence negotiation business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice salesmanship

Executing the solution means gaining customer commitment and delivering on your promises

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
business influence negotiation business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice salesmanship

Earn the Right - Ensure you put this chunk of Sales Tetris in place first and all the other pieces just take their own positions naturally.

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
business influence negotiation business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice salesmanship

The commitment gap is the massive distance between “yes” and “maybe

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
business influence negotiation business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice salesmanship

If customers don’t trust you to help them at the beginning of the sales process, they certainly won’t trust you with their money at the end of it.

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
business influence negotiation business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice salesmanship

Earning the Right is a commitment to be the sales professional that your customer really needs

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
business influence negotiation business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice salesmanship

The ability to close sales effectively has never been confined to the last few moments of the conversation.

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
business influence negotiation business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice salesmanship

Why do customers (and that includes you and me) find it so difficult to recall more than a couple of occasions when they felt that they were treated exceptionally by the salespeople who dealt with them?

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
business influence negotiation business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice salesmanship

Customers get exactly what they need, while you hit your sales targets and become incredibly successful – fair deal.

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
business influence negotiation business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice salesmanship

Great selling involves helping people to make great buying decisions.

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
business influence negotiation business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice salesmanship

In many instances, the words “sell” and “influence” are completely interchangeable.

Chris Murray , em Selling with EASE: The Four Step Sales Cycle Found in Every Successful Business Transaction
business influence negotiation business-quotes selling business-success sales sales-effectiveness sales-training selling-skills selling-tips influence-quotes business-advice salesmanship

Customer conversion is dependent on the right customer conversation

Rasheed Ogunlaru , em Soul Trader: Putting the Heart Back into Your Business
business enterprise customer-service rasheed-ogunlaru-quotes selling-skills conversations customers buying-and-selling marketing-and-sales

People don't care how much you know until they know how much you care.

Michael S. Miller , em Stop Selling and Start Caring
business selling selling-skills

One who is hungry for growth, doesn't requires motivation and training.. He just needs an opportunity...

honeya
wise-words growth motivation opportunity hungry motivational-quotes training hunger corporate sales sales-training selling-skills sell sales-quotes sales-skills corporates

You need to position yourself to your referral sources and your current clients as providing exceptional value and experiences in everything you do

Timothy M. Houston , em Leads To Referrals
relationships value marketing expert selling marketing-advice sales selling-skills networking-skills clients customers referrals

This sell something familiar, make it surprising. To sell something surprising, make it familiar.

Derek Thompson , em Hit Makers: Why Things Become Popular
creation popular creative hit selling-skills selling-tips derek-thompson

To sell something familiar, make it surprising. To sell something surprising, make it familiar.

Derek Thompson , em Hit Makers: How Things Become Popular
marketing economics selling marketing-advice selling-skills

you truly help people with the things that you sell. Once you are aware of that vital piece of information every demonstration, every presentation, everytransaction will be delivered with a light shining from your heart. From your heart will shine a beacon that tells all prospects you can truly help and that that is your sole purpose for being there

Chris Murray , em The Extremely Successful Salesman's Club
success help successful beacon selling sales selling-skills

Talent is nice to have, perseverance is even better.

Martin Limbeck , em No Is Short for Next Opportunity: How Top Sales Professionals Think
motivation talent selling-skills

If you haven't done much giving in your life-try it and see how you feel afterwards.

Michelle Moore , em Selling Simplified
giving helping-others selling selling-skills giving-help

You can never learn Sales by reading books and watching videos, you can only get motivated by that.. To learn Sales (telesales) dial 300+ calls daily and (direct field sales) meet at-least 5 clients daily...Only customers can teach u sales!

honeya
training customer sales sales-training selling-skills sales-advice calls field-sales telesales

In army they say "Shoot to Kill" and in Sales "Pitch to Sell".

honeya
kill army sales sales-training selling-skills sell shoot sales-quotes sales-quote

Sell (service or product) as if you are buying it, convince yourself first that, it is worth buying..It is very simple; u 'cannot' convince someone till the time you're not convinced

honeya
training customer sales sales-training selling-skills sales-advice calls field-sales telesales

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