A true professional not only follows but loves the processes, policies and principles set by his profession.
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Be creative while inventing ideas, but be disciplined while implementing them.
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Because the bulk of a platform's value is created by its community of users, the platform business must shift its focus from internal activities to external activities. In the process the firm inverts-it turns inside out, with functions from marketing to information technology to operations to strategy all increasingly centering on people, resources, and functions that exist outside the business, complementing or replacing those that exists inside a traditional business.