We tend to make up [stories] in the same circumstances in which people come up with conspiracy theories: ignorance and powerlessness. And they share the same flawed premise as most conspiracy theories: that the world is way more well planned and organised that it really is. They ascribe a malevolent intentionality to what is more likely simple ineptitude or neglect. Most people are just too self-absorbed, well-meaning, and lazy to bother orchestrating Machiavellian plans to slight or insult us. It's more often a boring, complicated story of wrong assumptions, miscommunication, bad administration, and cover-ups - people trying, and mostly failing, to do the right thing, hurting each other not because that's their intention but because it's impossible to avoid.

Obviously, some part of us loves feeling 1) right and 2) wronged. But outrage is like a lot of other things that feel good but, over time, devour us from the inside out. Except it's even more insidious than most vices because we don't even consciously acknowledge it's a pleasure. We prefer to think of it as a disagreeable but fundamentally healthy reaction to negative stimuli, like pain or nausea, rather than admit that it's a shameful kick we eagerly indulge again and again, like compulsive masturbation.

Discourse and critical thinking are essential tools when it comes to securing progress in a democratic society. But in the end, unity and engaged participation are what make it happen.