When religious groups in a conflict eliminate the personal element and perceive themselves as representatives of collectives, heir actions tend to become more "radical" and "merciless." (Ch.3, by Jaco Cilliers, p. 48)

The fact that religions, which usually have at their core a promotion of tolerance and peace, have been exploited to carry out violence clearly indicates that individuals and groups have not discovered the true "peace message" that is inherent in almost every religion. (by Cilliers, Ch. 3, p. 55)