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The smartest people can write the worst emails and those of less intellect can write the best.

Paul Babickii
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To make a simple change of a typeface can instantly transform text which had the appearance and tone of a joyous announcement to suddenly convey that of a somber tragedy.

Paul Babicki , em Netiquette IQ: A Comprehensive Guide to Improve, Enhance and Add Power to Your Email
language jobs etiquette resume netiquette email internet-manners-manners