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If you don't appreciate your customers, someone else will.

Jason Langella
management business strategy entrepreneurship entrepreneur business-advice customers management-and-leadership business-management-training customer-satisfaction customer-experience customer-relations

Our customers are not our competitors. We compete for them, not with them.

T Jay Taylor
business competition customer-service business-success sales competitors salesmanship customer-care-quotes customer-satisfaction customer-experience

The simple truth is that technology is still a poor substitute for human interaction.

Robert G. Thompson , in Hooked on Customers: The Five Habits of Legendary Customer-Centric Companies
business technology customers customer-experience

Apart from technological aspects businesses should always have the human value.

Amitav Chowdhury
technology marketing automation customer-experience

Immerse yourself in the customer's world and get to know their struggles and triumphs inside out.

Dane Brookes
customer-service business-quotes business-success business-advice customer-experience