SEPTEMBER 1, 1939I sit in one of the divesOn Fifty-second StreetUncertain and afraidAs the clever hopes expireOf a low dishonest decade:Waves of anger and fearCirculate over the brightAnd darkened lands of the earth,Obsessing our private lives;The unmentionable odour of deathOffends the September night.Accurate scholarship canUnearth the whole offenceFrom Luther until nowThat has driven a culture mad,Find what occurred at Linz,What huge imago madeA psychopathic god:I and the public knowWhat all schoolchildren learn,Those to whom evil is doneDo evil in return.Exiled Thucydides knewAll that a speech can sayAbout Democracy,And what dictators do,The elderly rubbish they talkTo an apathetic grave;Analysed all in his book,The enlightenment driven away,The habit-forming pain,Mismanagement and grief:We must suffer them all again.Into this neutral airWhere blind skyscrapers useTheir full height to proclaimThe strength of Collective Man,Each language pours its vainCompetitive excuse:But who can live for longIn an euphoric dream;Out of the mirror they stare,Imperialism's faceAnd the international wrong.Faces along the barCling to their average day:The lights must never go out,The music must always play,All the conventions conspireTo make this fort assumeThe furniture of home;Lest we should see where we are,Lost in a haunted wood,Children afraid of the nightWho have never been happy or good.The windiest militant trashImportant Persons shoutIs not so crude as our wish:What mad Nijinsky wroteAbout DiaghilevIs true of the normal heart;For the error bred in the boneOf each woman and each manCraves what it cannot have,Not universal loveBut to be loved alone.From the conservative darkInto the ethical lifeThe dense commuters come,Repeating their morning vow;'I will be true to the wife,I'll concentrate more on my work,'And helpless governors wakeTo resume their compulsory game:Who can release them now,Who can reach the dead,Who can speak for the dumb?All I have is a voiceTo undo the folded lie,The romantic lie in the brainOf the sensual man-in-the-streetAnd the lie of AuthorityWhose buildings grope the sky:There is no such thing as the StateAnd no one exists alone;Hunger allows no choiceTo the citizen or the police;We must love one another or die.Defenseless under the nightOur world in stupor lies;Yet, dotted everywhere,Ironic points of lightFlash out wherever the JustExchange their messages:May I, composed like themOf Eros and of dust,Beleaguered by the sameNegation and despair,Show an affirming flame.
I want to pause here and talk about this notion of consensus, and the rise of what has been called consensus science. I regard consensus science as an extremely pernicious development that ought to be stopped cold in its tracks. Historically, the claim of consensus has been the first refuge of scoundrels; it is a way to avoid debate by claiming that the matter is already settled. Whenever you hear the consensus of scientists agrees on something or other, reach for your wallet, because you're being had.Let's be clear: the work of science has nothing whatever to do with consensus. Consensus is the business of politics. Science, on the contrary, requires only one investigator who happens to be right, which means that he or she has results that are verifiable by reference to the real world. In science consensus is irrelevant. What is relevant is reproducible results. The greatest scientists in history are great precisely because they broke with the consensus.There is no such thing as consensus science. If it's consensus, it isn't science. If it's science, it isn't consensus. Period.
I would remind you to notice where the claim of consensus is invoked. Consensus is invoked only in situations where the science is not solid enough. Nobody says the consensus of scientists agrees that E=mc2. Nobody says the consensus is that the sun is 93 million miles away. It would never occur to anyone to speak that way.
This isn't to deny that there were fierce arguments, at the time and ever since, about the causes and goals of both the Civil War and the Second World War. But 1861 and 1941 each created a common national narrative (which happened to be the victors' narrative): both wars were about the country's survival and the expansion of the freedoms on which it was founded. Nothing like this consensus has formed around September 11th.... Indeed, the decade since the attacks has destroyed the very possibility of a common national narrative in this country.
The attacks of 9/11 were the biggest surprise in American history, and for the past ten years we haven't stopped being surprised. The war on terror has had no discernible trajectory, and, unlike other military conflicts, it's almost impossible to define victory. You can't document the war's progress on a world map or chart it on a historical timetable in a way that makes any sense. A country used to a feeling of being in command and control has been whipsawed into a state of perpetual reaction, swinging wildly between passive fear and fevered, often thoughtless, activity, at a high cost to its self-confidence.
[T]he enduring problem for liberals, as for everyone else, is not whether history will judge them wise or foolish regarding the war on terrorism; it is, rather, the way that the past decade has splintered them away from other Americans. This fracture comes with a steep price: in today's toxic atmosphere, liberals are no less cynical, shortsighted, and parochial than anyone else, and they understand their fellow-Americans just as badly as they themselves are understood. When liberals look at red-state voters, they see either a mob of pious know-nothings or the insensible victims of militarism and class warfare. Yet.... [such people] defy fixed categories, which means that they have to be figured out the hard way--on their own terms.
But since the subsequent US invasion of Afghanistan, terrorists have killed many times that number of people in Pakistan. Tens of thousands have died here in terror and counterterror violence, slain by bombs, bullets, cannons, and drones. America's 9/11 has given way to Pakistan's 24/7/365. The battlefield has been displaced. And in Pakistan it is much more bloody.
This malignant persistence since September 11th is the biggest surprise of all. In previous decades, sneak attacks, stock-market crashes, and other great crises became hinges on which American history swung in dramatically new directions. But events on the same scale, or nearly so, no longer seem to have that power; moneyed interests may have become too entrenched, elites too self-seeking, institutions too feeble, and the public too polarized and passive for the country to be shocked into fundamental change.
People who mock incidents in history such as 9/11 or the Holocaust, referring to it all as a hoax or stirring up crazy conspiracy theories about it, should really stop and think about their words first, both because it shows flaws in logic and rationality to deny the obvious, and because to play pretend with incidents which killed innocent people, well, that's just like laughing in the face of tragedy. It's as if to say, "no, it's not horrible enough that these people were killed, oh no, we have to drag on these incidents by indulging in melodramatic fantasies!" In essence this means that those who lost loved ones not only have to live with these losses forever, they also have to live with the people who deny that any of it ever happened. It does no good to forget history or to deny it. All it does is desensitize people; it tells them that it's all just a game, which then risks the possibility of nobody taking it seriously enough to prevent something similar from happening again.
September 11… I will never forget feeling scared and vulnerable… I will never forget feeling the deep sad loss of so many lives… I will never forget the smell of the smoke that reached across the water and delivered a deep feeling of doom into my gut… I will never forget feeling the boosted sense of unity and pride… I will never forget seeing the courageous actions of so many men and women… I will never forget seeing people of all backgrounds working together in community… I will never forget seeing what hate can destroy… I will never forget seeing what love can heal…
As if somehow irony,” she recaps for Maxine, “as practiced by a giggling mincing fifth column, actually brought on the events of 11 September, by keeping the country insufficiently serious — weakening its grip on ‘reality.’ So all kinds of make-believe—forget the delusional state the country’s in already—must suffer as well. Everything has to be literal now.”“Yeah, the kids are even getting it at school.” Ms. Cheung, an English teacher who if Kugelblitz were a town would be the neighborhood scold, has announced that there shall be no more fictional reading assignments. Otis is terrified, Ziggy less so. Maxine will walk in on them watching Rugrats or reruns of Rocko’s Modern Life, and they holler by reflex, “Don’t tell Ms. Cheung!”“You notice,” Heidi continues, “how ‘reality’ programming is suddenly all over the cable, like dog shit? Of course, it’s so producers shouldn’t have to pay real actors scale. But wait! There’s more! Somebody needs this nation of starers believing they’re all wised up at last, hardened and hip to the human condition, freed from the fictions that led them so astray, as if paying attention to made-up lives was some form of evil drug abuse that the collapse of the towers cured by scaring everybody straight again.
instead of mourning, instead of a moment of silence or a hateful, islamophobic message, how about today we make the world a little brighter?be kinder. be a little gentler, with yourself and others. take more pictures. tell more jokes. be a better human.today is a lot more than a tragedy. today is a birthday. a day of suicide awareness. a wedding. a birth. a new job. today is a kiss and someone on a tarred over warehouse roof whispering about the day the earth stood still and the day it began spinning again.be kind. just be kind. it's time we took this day back for the wild ones, for the fiery eyes, for the happy and the brave and the new. no more mourning. let it just be a sunday.
It wasn’t you, it wasn’t me,Up there, two thousand feet aboveA New York street. We’re safe and free,A little while, to live and love,Imagining what might have been –The phone-call from the blazing tower,A last farewell on the machine,While someone sleeps another hour,Or worse, perhaps, to say goodbyeAnd listen to each other’s pain,Send helpless love across the sky,Knowing we’ll never meet again,Or jump together, hand in hand,To certain death. Spared all of thisFor now, how well I understandThat love is all, is all there is.
I’ve seen a lot of stuff… maybe I’ve seen too much. I see most humans in a bad light because I’ve seen what they can do, how evil they can be… I’ve seen the Holocaust and I’ve seen Jonestown, I’ve seen the Vietnam War and I’ve seen Hiroshima… I’ve seen the Chernobyl disaster… I’ve seen the World Trade Center attack… I’ve been alive too long, over a hundred years is a long time to be alive,” Alecto sighed, staring at the cigarette he was holding.
Death wins nothing here,gnawing wings that amputate––then spread, lift up, fly.
The digging continues ... Ground Zero it looks more and more like a construction site. Too much of the horror is gone. No fire. No smoke ... What was war becomes peace, becomes peaceful. But in the coil of my testicles there's an angry residue and in places I can't even name, places inside my throat and behind my chest, I'm sad, and sometimes worse than sad, less than sad, a cavity of empty.
To fuel yet another war this time against Iraq by cynically manipulating people's grief, by packaging it for TVspecials sponsored by corporations selling detergent and running shoes, is to cheapen and devalue grief, to drain itof meaning. What we are seeing now is a vulgar display of the business of grief, the commerce of grief, the pillagingof even the most private human feelings for political purpose. It is a terrible, violent thing for a State to do to itspeople.
The night skyline was stunning. I could see the Monas and Istiqlal Mosque bathed in brilliant white lights and a dozen other places of cultural and historical significance. It’s an amazing, beautiful world we live in … despite Uncle Google’s abysmal view of American schools, the security checkpoints and vehicle inspections that seem to be everywhere, and the need to be vigilant because of the things we do to each other.
My brother was on his wayto a dental appointmentwhen the second plane hitfour stories below the officewhere he worked. He’s neversaid anything about the guywho took football bets, howhe liked to watch his secretarywalk, the friends he ate lunch with,all the funerals. Maybe, shamedby his luck, he keeps quiet,afraid someone might guesshow good he feels, breathing.
Religion is the most powerful entity on earth. A phenomenon that has conscripted millions to give or sacrifice their lives without so much as a minuscule query about their chosen beliefs or particular ideology. And today thousands of years on despite the huge advent, discovery and the advance of science forensic or otherwise, millions are still prepared and equipped to fall or kill in the name of their God, their Holy Scriptures, their messengers, their prophets and their faith’.
I have a foreboding of an America in my children's or grandchildren's time -- when the United States is a service and information economy; when nearly all the manufacturing industries have slipped away to other countries; when awesome technological powers are in the hands of a very few, and no one representing the public interest can even grasp the issues; when the people have lost the ability to set their own agendas or knowledgeably question those in authority; when, clutching our crystals and nervously consulting our horoscopes, our critical faculties in decline, unable to distinguish between what feels good and what's true, we slide, almost without noticing, back into superstition and darkness...The dumbing down of American is most evident in the slow decay of substantive content in the enormously influential media, the 30 second sound bites (now down to 10 seconds or less), lowest common denominator programming, credulous presentations on pseudoscience and superstition, but especially a kind of celebration of ignorance
Go to the internet and go to the FBI website and go to their international list of top ten terrorists. You will see Bin Laden there, bring his name up and his picture. Amazingly, all the charges: the embassy of '98 and this other stuff is all listed. But, ironically nothing on 9/11. NOTHING! Now when the FBI was pressed as to why 9/11 wasn't included, their response was "We don't have enough evidence." Now, people, if you're like me that is extremely disturbing; we've fought two wars, we've changed our entire foreign policy and we've had the PATRIOT act put on us, all, supposedly, because of Osama Bin Laden!
In our towns and cities they will continue to be born, in our communities they will go on to be nurtured & radicalised & from within our neighbourhoods they will terrorise & murder our citizens including women & children in their attempt to destroy the very fabric & order of our civilised society. They are influenced by our ignorance, our lack of knowledge is their power, martyrdom in the name of their God and prophet is their aspiration & so it is critical that we waste no time & learn more about them & this ideology they follow before we can even begin to eradicate this chilling & growing endemic Islamic faith based terrorism’.
It strikes me that what the attack on the World Trade Center stole from us is our willingness to be complex. Or what the attack on the World Trade Center revealed to us is that we were never complex. We might want to believe that we can condemn and we can love and we can condemn because we love our country, but that's too complex.
After September 11th, I never much liked the trend of everyone and his brother wearing the hats and jackets of the NYPD and FDNY. Only the people who do the job should get to wear the hat. Would you wear someone else's Medal of Honor? Yes, it's a tribute, and sincere tribute is always appropriate for these brave people. But wearing their symbols is also rubbing off a piece of heroism that isn't yours.
The sun appeared between the twin spires of the cathedral as its light reflected off the crescent and star that rose out of the dome on top of the mosque. It was beautiful, and surreal. In one instant, the bells rang out from the cathedral and if I closed my eyes then I could easily imagine that I was back home in Europe, but in the next, the call to morning prayer sounded from the mosque, and it was a stark reminder of how far away I actually was from my true home.
The first ring glowed in the distance, lit up by consumerism that was brought to Jakarta courtesy of western cultures and Christian nations, and it influenced impoverished Muslims in the third ring, who wore Manchester United tee shirts with 'Rooney' on the back, twisting further the attitudes and perceptions of those who were bent already toward radicalism.
And then, on September 11, the world fractured.It's beyond my skill as a writer to capture that day and the days that would follow--the planes, like specters, vanishing into steel and glass; the slow-motion cascade of the towers crumbling into themselves; the ash-covered figures wandering the streets; the anguish and the fear. Nor do I pretend to understand the stark nihilism that drove the terrorists that day and that drives their brethren still. My powers of empathy, my ability to reach into another's heart, cannot penetrate the blank stares of those would murder innocents with abstract, serene satisfaction.
Yes, angels exist. Many people say that ‘a loving God would never allow 9/11 to happen, or a really bad car crash, or starvation.’ Yet they neglect the fact that there were survivors of 9/11, the car crash wasn’t fatal, and those who starved at least had a life to live; Interestingly enough, most people who say the former neglect to mention the horror of abortion. Those babies only lived a few months.
U.S. News Organizations observe the anniversary of September 11 with investigations about the nation’s continuing vulnerability to terrorism. First, the New York Daily News reports that two of its reporters carried box cutters, razor knives, and pepper spray on fourteen commercial flights without getting caught. Then ABC News reports that it smuggled fifteen pounds of uranium into New York City. Then Fox News reports that it flew Osama bin Laden to Washington, D.C., and videotaped him touring the White House.
Sami and I had exactly one day together in the old world. On Tuesday the jihadists came to our front door and knocked down our buildings. Our new world was hijacked planes, anthrax, and Afghanistan. Then we had snipers inside the Beltway. Then came Iraq. With every military action we were told reprisals were not just probable, but a foregone conclusion. An intelligence officer with a fancy PowerPoint briefed teachers on ‘our new reality.’ He called us ‘targets.’ He said ‘get used to it.’ He told our Webmaster ‘get off your ass’ and remove bus routes/stops from the school’s website. Johnny Jihad would find that information especially helpful if he decided to plow through our kids one morning as they stood half-asleep waiting for the school bus.
For the first time in a decade I felt a voice rising from deep inside my soul. It cried out ‘what will you be today?’ and I heard ‘relentless’ booming from the rafters inside an old gym as Sami and a group of young men chased dreams and trophies while their fathers went to war.
I’m sure the driver was a great guy and all he wanted was to drive me to my hotel—but he was a complete stranger to me and the truth is that being vigilant isn’t a part-time job, it’s not about being nice to people, it’s about reality. I made a terrible mistake once, believing the monsters that want to hurt us are easily labeled and identified, rather than walking and hiding amongst us. That’s my reality.
It’d be easy to blame everything on 9/11 or the wars that came after. It’s really about the choices we made. By necessity we adapt to the realities of the world we live in, but if we forget that how we live shapes and influences the world around us, then we’ve already lost.
The last two days I’ve been on long bus rides, driven through the countryside on the back of a motorbike, and crossed rivers on wooden boats, traversing currents into a different century. It’s late and dark, but I’m so close now. My uncle died five kilometers from here.
All my life my dad felt this need to protect his kids from a war he fought, a war I believed could never reach out and touch us, could never hurt us—and yet he fed us lies with his answers, shielding us from the truth about what he did there, about what he saw, about who he was before the war, and about what he became because of it. He lied to protect us from his memories, from his nightmares. Standing with my dad at The Wall, I knew the truth—no one could know so many names engraved in granite if he 'never was in danger.
This is my worst fear. It’s not keeping my students safe from terrorists, it’s knowing what to do when the Chaplain comes to take Johnny out of class because not letting the terrorists win means sometimes the good guys are going to die. And those good guys have kids, and they’re sitting in my classroom.
Teaching isn’t rocket science. It’s about being engaged, listening, paying attention. Despite conventional wisdom, you don’t need to talk a lot to teach well. You do need to care, though. Not so much about what people think of you or whether or not they like you, but about the kids and doing what’s best for them.
I needed to talk to my dad. My dad who had been to war, who had seen its horrors, who suffered from its nightmares, my dad who was a good man, the best man I’d ever known, who, along with my uncle, I wanted to honor by teaching military kids—my dad, the only one who I would believe if he would just tell me I could be good, too, that I could do right by my students, because for sure they were going to suffer. It’s just cause and effect. We’re at war. The military fights wars. I teach military kids. I’d never served, but now I could make a difference. I just needed my dad to tell me what to do, to tell me I was good enough to get it done.
I’m in my classroom and I’m looking at this girl, but all I can see is my dad on the ground, in front of The Wall, telling the truth, finally—his knees drawn and his chest heaving—and when people pass by they look the other way, except for this one lady who stops to give my dad a hug. She gets down on her knees to reach him, and now she’s crying with a stranger, and without asking I know it’s because she’s lost something, too, and I wonder if in comforting my dad she thinks she can find it again. Probably not. It doesn’t work that way.
The men and women who made up DoDDS Korea during the time I was there were an eclectic group to say the least, but as a group we were among the most talented, diverse, intelligent, fun, crazy, thoughtful, caring, and dedicated people in the world. We did important work, and we did it well. Better than that, we did it exceptionally well. We were experts in our fields, and we made each other better still because we depended on each other in ways that people who’ve never lived overseas could ever imagine.
Honestly, I had no idea how to respond. My senior year of college I’d taken a seminar titled Public Education: Situations and Strategies. I thought about emailing my professor, maybe suggest some new topics and help him get current. Maybe he’d invite me back as a guest lecturer. He’d probably expect some strategies along with the situations though, so I guess that wouldn’t work, but whatever.
I felt a hand on my back, movement behind me, my guys making room, someone squeezing into our circle, and then one last hand joined the pile: my Korean aide. I guess it made sense. We were her real family. The closest thing she’d ever had to a real family, at least. All year she said maybe five words a day. 'Now kick some ass,' she said.
I asked my dad once if his high school teachers began treating kids differently during Vietnam, when they knew some of their students would be drafted and sent to war. I was curious because for sure we’d started treating our military kids differently after 9/11. He just shrugged and changed the subject, like he always did. And that was okay with me. He’d go back and change a lot of things if he could; and like everyone else, I’d give anything to go back to the day before 9/11—but all we can do is move forward.
Always Sami. I was tethered to her somehow. To that scared little girl I’d found on the staircase nearly a year earlier; to the past, when teaching was simpler and I could care about everyday problems, when being relentless meant running two extra laps, not waiting for an MP to search the undercarriage of a bus for bombs before letting students approach it.
It was too late to pray, though. The sky was clear. The helicopters were gone. Too late for so many things. My fists hit the floor. My head hit the floor. My heart broke, hardened, and I lost my faith. That’s when the killing thoughts came. When it felt right to punish everyone who let this happen. I could start with Angel’s dad—but where would it stop?
On the TV and in the newspapers all we hear and read is 'live your life or the terrorists win' and it sounds great, I’m all for that, except my kids won’t ask for a bathroom pass because the faculty facilities are on the first floor of the building and the MPs patrolling the second floor won’t go downstairs on their shift—so I’ve got middle school kids afraid to take a piss because there might be a soldier in the stall next to them carrying a loaded M- 16—but hell yes, I’m all for 'live your life' and screw the terrorists, and screw all the countries who harbor and support them. I’m on board with that, except I’ve got these kids who stay home now, because they’re scared riding a bus with soldiers carrying guns, knowing that one soldier isn’t enough, so there’s a military truck full of soldiers with even bigger guns following the bus 'just in case.
In my life I’ve been very lucky to travel around the world and see students and teachers in nearly two dozen countries—but the most awe-inspiring experience I’ve ever had was two years after 9/11 when I had the chance to attend a conference in Manhattan and personally meet many of the heroic teachers who persevered under conditions that in our worst nightmares we could never have imagined. In my opinion there’s not been nearly enough written about those teachers, and I hope that changes soon.
Korea is often called the “Land of the Morning Calm.” It’s a country where you notice the filth and the smog on your first trip and you can’t imagine why you ever thought it was a good idea to visit. Then you meet the people and you walk among their culture and you get a sense there is something deeper beneath the surface, and before you know it, the smog doesn’t matter and the filth is gone—and in its place there is incredible beauty. The sun rises first over Japan, and as Korea is waiting for the earth to spin, for streaks of light to brighten its eastern sky, in that quiet moment there is a calmness that makes Korea the most beautiful country in the world.
The only thing worse than his arrogance was his incompetence. He was a bully, behaving like an ass. I saw Angel though, not him. The memorial was right there, just outside the window. It’s in the flowers, and it makes me angry. Angel liked to sit on the couch, watch TV, eat chips. She hated outside. Maybe I should have been a bully and an ass to Angel’s parents. Maybe Angel and Grace would still be alive if I’d behaved like this piece of shit teacher.
Ahead in the distance we could see the main gate, but there was a sea of cars, none moving, people standing, milling around, waiting nervously, perhaps fearfully, as heavily armed MPs and military working dogs searched every square inch of every vehicle, searched every bag on every person, all the while keeping a vigilant eye on the long alley we were stuck in, and on the hundreds of rooftops that overlooked that alley, wary but aware that there were people out there who would gladly hurt us again if given the chance.
In Korea I’d been so afraid that Sami would lose her dad. She did, but she didn’t get a flag. He went to Doha, then to Baghdad, then to Kabul, then to someplace else, and then to a different someplace else, on and on. He’d come home, leave again, come home, leave again, until one day he came home a different person altogether. Sami lost Angel, lost her family, and then she lost herself.
DPRK translates to Democratic People’s Republic of Korea—and if the words Democratic and Republic sound like a good thing, well, it’s oxymoronic because the Korea we’re talking about here is the communist one in the North, and when I said the pastor’s father was their guest, what I really meant is he was shot down, captured, tortured, and held prisoner by a depraved enemy in what today can only be described as a failed state.
[T]he normal and the everyday are often amazingly unstoppable, and what is unimaginable is the cessation of them. The world is resilient, and, no matter what interruptions occur, people so badly want to return to their lives and get on with them. A veneer of civilization descends quickly, like a shining rain. Dust is settled.
For months in the fall of 2001, our highways looked like a county fair on wheels. "Look out, Al-Qaeda---patriot on board!" I once saw a guy with five flags tell a guy with four flags to go back to Afghanistan.
Everyone thought the mob was done after RICO.... And they were. Then the Towers came down. Overnight, the feds shifted three-quarters of their personnel into anti-terrorism and the mob made a comeback. Shit, they even made a fortune overcharging for debris removal from Ground Zero.... 9/11 saved the mafia.
One of the most often asked questions posed after America was attacked on 9/11 was, ‘What has the United States done to arouse so much Muslim hatred?’ The question, however, is on the same moral level as asking what German and other European Jews did to cause the Holocaust, or what blacks did to arouse the hatred among the American whites who lynched them.
A more fundamental questions suggests itself, however. How did the most powerful military in history come to devote its elite forces and advanced technology to the hunt for a man like Qari Munib, a midlevel Taliban figure in a remote corner of the planet, half a world away from the White House and ground zero in Manhattan, more than eleven years after the September 11 attacks?
Many signs point to the fact that the youth of the Third World will no longer tolerate living in circumstances that give them no hope for the future. From the young boys I met in the demobilization camps in Sierra Leone to the suicide bombers of Palestine and Chechnya, to the young terrorists who fly planes into the World Trade Center and the Pentagon, we can no longer afford to ignore them. We have to take concrete steps to remove the causes of their rage, or we have to be prepared to suffer the consequences.