Every time you invite a candidate to interview, you should expect to be interviewed, too.

Every leader is different. Every bench is different. Every business is different. So while the complexities change, the work of coaching stays the same keep your clients at the center of the work, push them to use their strengths more and to temper their weaknesses, and illuminate blind spots because these are what really get in the way.

Don’t confuse “strict confidentiality” with “keeping employees in the dark.” Private is useful. Secretive is deceptive.

Don’t buy into the campaign that people don’t like change. We are built for it.