The most important skill for a new recruit from university will be the ability to learn.

If you don’t use your new knowledge and skills within a relatively short space of time, then it may have been better never to have had the tantalising prospect of change for the better placed in front of you.

There is a distressing tendency of the L&D profession to latch on to half read and barely understood concepts.

The cost of a range of appropriate courses and training activities is much less than the cost of incompetence.

Management is like sex - everyone thinks they’re good at it despite limited evidence.

There’s a fine line between child-like – learning as a child does, the natural way we learn most stuff – and being child-ish.

Walking the walk is one thing, but it is so much more powerful if you can talk it as well.