So, your kids must love the iPad?” I asked Mr. [Steve] Jobs, trying to change the subject. The company’s first tablet was just hitting the shelves. “They haven’t used it,” he told me. “We limit how much technology our kids use at home.” (Nytimes article, Sept. 10, 2014)

The app saved three minutes of my time. But in the process, it cut a neighborhood business out of the economic equation. And, in a way, I had cut off myself from the inconvenient, maddening, but all-too-necessary messiness of human interaction.