Rapport is the link between meeting and communicating.

The mind delights in making connections.

Just as with swimming or riding a bike, you can't really learn how to fall in love from reading a book not even this one. Sure you can read about the different swimming strokes or the parts of a bicycle; you can learn the theory and physics behind the sport. But to get to the heart of the matter you've got to leap in and learn by doing.

Stay open to opportunity -- you never know where your next important connection will be made.

It's much easier to be convincing if you care about your topic. Figure out what's important to you about your message and speak from the heart.

All conversation, big or small, is about painting word pictures of your experiences for other people. The more