To work best democracy needs a diversity of thoughts, ideas and expression. This is only possible with freedom and civility.

Focus your business on what you do best. Let everyone else worry about the rest.

Choose to deliver amazing service to your customers. You'll stand out because they don't get it anywhere else.

Make it easy for your customers to do talk to you.

The first step to success in any business is to ask your customers what they want.

The best listener is the one who really cares about the other person.