To the inexperienced and naive, creativity often looks like magic. But in truth creativity is rooted in the fertile grounds of knowledge and many hours of hard work and thinking.

One conclusion is becoming more and more evident: The primary focus of any manager should be to energize people, to make sure that they actually want to do all that stuff. And doing all that stuff requires motivation.

Delegation is not a binary thing. There are shades of grey between a dictatorship and an anarchy.